ABOUT

Sanjay Rai Gupta, CRM Guru

Sanjay is a occasional Customer Relationship Management (CRM) speaker, independent consultant, published author and enthusiast for all CRM related topics. He is an experienced software architect, CRM implementation consultant, business process consultant and project manager.

Sanjay has significant CRM product experience with Siebel, SAP, Onyx as well as the newer software as a service (SaaS) solutions from Salesforce.com, RightNow and Aplicor.

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